Official website of Donostia San Sebastián Turismoa. Accesibility information about the city.

Olarain Turist Accommodation

Summary

Characterised by a unique style combining modern elements with antiques from all over the world, Olarain Tourist Accommodation is located in a quiet area of San Sebastián, 300 metres away from Ondarreta beach.
There are 6 adapted rooms with different features and other services available, such as: free wifi, 24-hour reception, buffet breakfast, restaurant, laundry and gym.

General information

Category : Alojamiento turístico
Location: Paseo Ondarreta 24, 20018 Donostia/San Sebastián
Web: https://olarain.com/alojamiento/
Phone: +34 943 00 33 00
Email: reservas@olarain.com
Socials: Facebook / Instagram / X / Linkedin

Accessibility information

Transport

● It can be reached by adapted public transport. .
● The 5, 24, 25, 27, 33, 35, 40 and 45 services from the urban bus network operated by Dbus have stops near the venue.
● The nearest bus stops to the accommodation are on Avenida Tolosa. They are “Magisteritza Tol 14” and “Magisteritza”, 350 m from the venue.
● Information on services and schedules: www.dbus.eus
● Or in Dbus app.

Parking spaces for people with reduced mobility

There are 2 parking areas:
● In the street, just opposite the accommodation, a few metres from the door. There are 2 spaces marked for PRM. The nearest one measures 3.50 m x 3 m, and the furthest one 3 m x 4.20 m.
● Car park opposite Colegio Ekintza. Access to the accommodation from this car park is via a ramp and a lift. Google Maps Location

Please note!

To access the car park, the hotel key must be used to open the access barrier.
Alojamiento Turístico Olarain

Access

● The accommodation has one main entrance.
● Access is via a ramp or stairs.
● The stairway has a central handrail with 2 heights.
● There is a ramp on either side of the stairway.
● 2 automatic glass sliding doors, with a clear opening width of 200 cm.

Information point

● The reception desk is double-height.
● The lower area is 75 cm high and has an open area for wheelchair user access.
● When guests check in they receive a QR code with all the useful information.
● There is information on the website about the hotel and its services, and bookings can be made.
Alojamiento Turístico Olarain

Getting around

● The inside of the accommodation is accessible to wheelchair users.
● Hard, non-slip flooring.
● Wide, well lit passageways and entrance halls.
● Seats in reception and in the passageways in the bar area.
● There are stairs and lifts.
● There are 6 lifts, 2 for each block.
● The lifts are accessible to wheelchair users. Dimensions: 107 cm by 140 cm and with a clear opening width of 80 cm.
● The lifts have a button panel in Braille and high relief inside and in high relief outside, and they have visual prompts giving the floor number.

Adapted toilets

● The accommodation has adapted public toilets.
● The public toilets are in the bar, next to the restaurant.
● There are sliding doors with a clear opening width of 77 cm.
● The lavatory has 2 movable support rails.
● The washbasin is accessible to wheelchair users and has a mixer tap.
● The mirror is tilted.

Adapted room

● There are 6 rooms that have been adapted for people with reduced mobility.
● 4 rooms are on the second floor and 2 are on the first floor.
● The clear opening width of the doors is more than 80 cm.
● There are sliding doors and manual doors.
● The rooms are accessible to wheelchair users.
● The bathroom for the 6 rooms is spacious, there is a sliding door, the shower is zero-entry and has support rails, the washbasin is accessible and has a mixer tap, the lavatory has movable support rails on either side and there is a movable shower seat

Cafe

● The accommodation has a bar and a restaurant.
● Access to the bar and restaurant is the same: it is at ground level, there is an automatic glass sliding door with a clear opening width of 183 cm.
● There are no barriers when moving around the area.
● In the restaurant, the height between the bottom edge of the tables and the floor is 72 cm and the height in the buffet area is 85 cm.
● The bar has different types of tables and chairs.
● The menu is available via a QR code.
● The menu offers information about allergens.

Please note!

The restaurant offers a buffet service.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Physical accessibility

● Adapted public toilets.
● Six adapted rooms
● Parking spaces for people with reduced mobility near the accommodation.
● Access and moving around inside the venue is barrier-free
● Lifts are accessible to wheelchair users.
● Staff trained in serving people with disabilities.

Visual accessibility

● Audible emergency alarm
● Lifts with button panel in Braille and high relief.
● Staff trained in serving people with disabilities.

Hearing accessibility

● Visual emergency alarm.
● No magnetic induction loop or staff with knowledge of Spanish sign language.
● Staff trained in serving people with disabilities.