The hotel is located next to Ondarreta Beach. It has 90 very comfortable rooms and services such as the Ondarreta café-restaurant, the Green Bar American bar, free Wi-Fi internet, meeting rooms, parking, etc.

Category: 4 stars
Location: Avenida de Zumalakarregi 20, 20008 Donostia-San Sebastián
Web: https://www.ilunionhotels.com/hoteles/ilunion-san-sebastian
Telephone: +34 943 31 66 60
Email: reservassansebastian@ilunionhotels.com
Social media: Facebook / Instagram / X / YouTube

● Accessible public transport is available.
● Bus lines 5, 16, 24, 25, 27, 33, 35, 40, 43 and 45 of the Dbus urban network have stops near the establishment.
● The closest bus stops are “Antiguo Ambulatorio” (100 m away) and “Zumalakarregi 21” (190 m away).
● Information on routes and schedules: www.dbus.eus
● Information is also available on the Dbus mobile app.
● Many Lurraldebus intercity lines stop nearby:
● At “Zumalakarregi 14”: BU01, BU09, BU10, BU11, UK41G and UK49G (110 m).
● At “Zumalakarregi 11”: BU03, BU05, BU07, BU08, BU41G and BU47G (140 m).
● There is a taxi rank on Trento Street, 140 m away.
● The pedestrian route between bus stops, taxi rank, and the hotel’s main entrance is wheelchair accessible.

There are marked PRM (Persons with Reduced Mobility) parking spaces near the hotel:
● Trento Street (140 m)
● Matía Street (280 m)
● Ondarreta Promenade (450 m)
The route from the parking areas to the hotel entrance is barrier-free.

● The hotel entrance is on an elevated platform above the sidewalk, reached by stairs and a ramp.
● The ramp is wheelchair accessible. Dimensions: 2 m wide × 7.5 m long, with a 10% slope. It has a landing and double-height handrails on both sides.
● There are 2 automatic sliding glass doors with a clear passage width of 250 cm.

● Two-height counter.
● Lower counter height: 75 cm, with wheelchair approach space.
● The website provides information about the hotel and its services and allows reservations.

● Wheelchair-accessible throughout the hotel.
● Hard, non-slip flooring.
● Wide, well-lit corridors and lobbies.
● Seating in the lobby and café.
● Stairs and elevators available.
● There are 2 elevators.
● Elevators are wheelchair accessible.
● Dimensions: 100 cm × 128 cm; door clearance: 80 cm.
● Buttons in braille, high-contrast and raised characters; visual and audible floor announcements.

● The hotel has adapted common restrooms.
● Located in the lobby opposite reception.
● A vestibule leads to the women’s restroom, men’s restroom, and 2 adapted restrooms.
● Sliding doors with 100 cm clear passage.
● Toilets have foldable grab bars on both sides.
● Sinks have wheelchair approach space and sensor-operated faucets.

● The hotel has 2 adapted rooms.
● Located on the first and second floors.
● Room doors are automatic and open inward; clear passage: 90 cm.
● Wheelchair-accessible circulation inside the room.

● Curtain opening and closing is automated.
● The room has a visual and audible doorbell alert.
● Closet has lighting and low-height rods.
● Spacious bathroom; sliding door with 96 cm clear passage; Zero-threshold shower with grab bars and folding seat. Sink with wheelchair approach space and accessible faucet. Toilet with two foldable grab bars.
● Three alarm pull cords (beside the toilet and in the shower) and a fall detector.
● Trash bin opens automatically when approached.

● The hotel has a café-restaurant located on the platform next to the hotel entrance.
● The café-restaurant has 2 indoor areas and an outdoor terrace.
● It has 3 entrances:
– Door 1: From Zumalakarregi Street, via stairs to the terrace. Automatic sliding door, 90 cm passage.
– Door 2: From Zumalakarregi Avenue, via the main access ramp and stairs to the platform. Manual door opening outward, 90 cm passage.
– Door 3: From inside the hotel. Manual door opening outward, 100 cm passage.
● Wheelchair-accessible circulation.
● Most indoor tables have a central leg.
● On the terrace, there are tables with central legs and four legs.
● Table clearance height: 71 cm.

● There are no barriers when moving around the area.
● In the restaurant and breakfast area, the height between the bottom edge of the tables and the floor is 72 cm and for the buffet table it is 96 cm.
● In the bar there are several styles of tables and chairs.
● The menu is available via a QR code.
● The menu offers information about allergens.

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

● Adapted common restrooms
● 2 adapted rooms
● Barrier-free access and interior circulation
● Elevators accessible to wheelchair users

● Audible emergency alarm
● Elevator with braille and raised buttons, and audible floor announcements
● Large numbers on telephones in all rooms

● Visual emergency alarm
● No induction loop or staff trained in Spanish Sign Language