Official website of Donostia San Sebastián Turismoa. Accesibility information about the city.

Arima Hotel

Summary

ARIMA is a superior 4-star luxury boutique hotel 20 minutes from San Sebastián city centre facing the Miramón Forest. A peaceful area of greenery offering you rest and relaxation, and also enabling you to enjoy the city’s buzz and bustle. Its 69 rooms were painstakingly designed for a perfect, comfortable stay. Constructed as an addition to the landscape, the building looks out on an environment breathing in the fresh air. Superimposed volumes rise up next to the forest to give the Arima Hotel a human, scenic perspective.
An ambitious, ground-breaking concept of respect for the environment nestles within the soul of the entire building. Cutting-edge technology harnessing clean energy.
Inside, spaces designed for your comfort, so you can breathe in continuous, natural, subtle contact with nature, with strong noble materials – stone, iron and wood – with soft textures and fabrics in neutral tonalities.

General information

Accessibility information

Transport

● It can be reached by adapted public transport.
● The 17, 28, 31 and 35 services from the urban bus network operated by Dbus have stops near the hotel.
● Information on services and schedules: www.dbus.eus
● Or in Dbus app.
● The nearest bus stops to the hotel are “Poliklinica 1”, 120 metres away.
Lurraldebus intercity lines BU02 and BU06 have stops 140 metres away.
● The routes between the bus stops and the hotel are barrier-free.

PRM parking spaces

● The hotel has its own underground parking facility in the basement.
● One parking space is reserved for PRM.
● Dimensions: 2.50 m by 5 m.
● There is a free public car park opposite the hotel.
● It has one PRM-marked parking space.
● Dimensions: 3.60 m by 4.50 m.
● Pedestrian routes between the car parks and the hotel entrance are obstacle-free.

Access

The hotel has two entrances:
● Main entrance: This is at street level, a revolving door and an automatic door opening outwards, with clearance width 115 cm.
● Cafeteria: The entrance is at street level via a manual door opening outwards, with clearance width 105 cm, or using a lift inside the hotel.

Please note

External access to the cafeteria is via a very steep street, and the door is heavy.

Information point

● The desk is not accessible to people in wheelchairs.
● The website contains information on the hotel and its services, and bookings can be made there.

Getting around

● The inside of the hotel is accessible to wheelchair users.
● Hard, non-slip flooring.
● The lobby is large and well lit.
● Seats in the lobby and in the cafeteria.
● There are stairs and lifts.
● There are two lifts.
● The lifts are accessible to wheelchair users
● Dimensions: 110 cm by 140 cm with a clear door opening width of 90 cm.
● The lifts have button panels in Braille and high-relief inside and outside, and have visual and audible prompts giving the floor number.

Adapted toilets

● The hotel has adapted public toilets.
● There are 2 toilet blocks, one for each sex.
● Each block has an adapted cubicle.
● The toilets have sliding doors, and a clearance width of 92 cm.
● The cubicles have sliding doors, and a clearance width of 100 cm.
● The toilet bowl has foldaway bars on one side for support.
● The washbasins have an open space for wheelchair user access and single level tap.

Adapted room

● There is one adapted room on the groud floor.
● It has a manual door opening inwards.
● The clear opening width of the door is 100 cm.
● Wheelchair users can move around inside the room freely.
● The room has a large bathroom, with a sliding door with clearance width 87 cm; the floor of the shower is at ground level, and it has a portable shower chair; the wash-hand basin has an unobstructed space around it and an access-friendly tap, and the toilet bowl has a foldaway bar for support.

Cafétéria

● L’hôtel dispose d’une cafétéria-restaurant au rez-de-chaussée.
● On peut y accéder depuis l’extérieur ou depuis l’intérieur de l’hôtel.
● Elle dispose de plusieurs zones : sofas, tables hautes avec des tabourets et tables basses.
● Il y a des tables basses rondes et carrées avec pied central.
● Il y a également des tables à hauteurs différentes entre le rebord inférieur et le sol : 66 cm, 73 cm et 87 cm.

Aviso

● L’entrée depuis l’extérieur se fait par une rue en pente avec un dénivelé très prononcé.
● Some tables are high tables with stools, and the bar is 122 cm from the floor.
● The menu has information on allergens
● Special menus are available: vegan, vegetarian and coeliac.
● The menu is available in QR code format.
● The cafeteria-restaurant has adapted toilets.
● There are 2 toilets, one for each sex.
● The toilets have automatic sliding doors, and a clearance width of 91 cm.
● The toilet bowl has foldaway bars on one side for support.
● The wash-hand basins have an unobstructed space around them for wheelchair-bound patrons, and sensor-operation taps.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Physical accessibility

● Two PRM parking spaces.
● Adapted public toilets.
● One adapted room.
● Wheelchair users can enter and move around the hotel freely.
● Lifts accessible to wheelchair users.

Visual accessibility

● Audible emergency alarm
● Lifts with button panels in Braille and high-relief, and audible prompts giving the floor number.

Hearing accessibility

● Visual emergency alarm.
● No magnetic induction loop or staff with knowledge of Spanish sign language.