Opened in spring 2017, SANSEbay HOTEL enjoys a privileged location at the edge of San Sebastián’s Old Town, next to the harbour. It offers stunning sea views, is close to the beach, at the gateway to Mount Urgull, and right in the city centre.
Its accommodation offering includes 29 rooms and several elegantly designed apartments.

Category: 2 stars
Location: Calle Mari 21, 20003 Donostia-San Sebastián
Web: https://sansebayhotel.com/
Telephone: +34 943 43 57 24
Email: reservas@sansebayhotel.com
Social media: Facebook / Instagram

● The hotel can be reached via adapted public transport.
● Bus lines 5, 8, 9, 13, 16, 21, 25, 26, 28, 29, 31 and 42, operated by Dbus, have stops near the hotel.
● The nearest bus stops are “Boulevard 17” and “Boulevard 19”, located 450 metres away.
● Information on routes and timetables: www.dbus.eus
● This information is also available on the Dbus mobile app.
● There is a taxi rank on the Boulevard, 450 metres from the hotel.
● There is a barrier-free pedestrian route between the bus stops, taxi rank and the hotel.

● The hotel has a robotic garage. Vehicles access the garage via a lift.
● Prior notice is required to use the garage; upon arrival, hotel staff will park the car.
● PRM parking spaces are available on Aldamar Street, 450 metres away.
● Additional PRM parking spaces are available on Garibai Street, 550 metres away.
● There are PRM spaces in the Boulevard car park, 450 metres from the hotel.
● The pedestrian route between parking areas and the hotel entrance is barrier-free when using the elevated path along the walls, parallel to Mari Street.

● The hotel has a step-free main entrance.
● The entrance door is an automatic sliding glass door with a clear opening width of 120 cm.

● The reception counter is not accessible to wheelchair users.
● Information about the hotel and its services is available on the website, where reservations can also be made.

● The hotel is located in two adjoining buildings. One has a ground floor and four upper floors; the other has a ground floor and one upper floor.
● Internal circulation is accessible to wheelchair users.
● Hard, non-slip flooring.
● Wide, well-lit corridors and lobbies.
● Seating available at reception and in the café.
● The hotel has stairs and lifts.
● There are two lifts, both accessible to wheelchair users.
● One lift is located next to the entrance and provides access to the first floor. Dimensions: 110 cm x 140 cm, with a clear door width of 90 cm.
● The second lift provides access from the ground floor to the four upper floors. Dimensions: 120 cm x 140 cm, with a clear door width of 90 cm.
● The lifts have Braille and raised-relief buttons inside and outside, as well as visual floor indicators.

● The hotel has a shared toilet signposted as accessible.
● It is located on the ground floor next to the café.
● The door has a clear opening width of 80 cm.

● One adapted room is available.
● Located on the first floor.
● Door clear opening: 90 cm.
● Wheelchair-accessible circulation within the room.
● Spacious bathroom with sliding door, level-access shower, accessible washbasin with mixer tap, and toilet with two fold-down grab bars.

● Café exclusively for guests’ breakfast service.
● Located on the ground floor next to reception.
● Step-free access and wheelchair-accessible circulation.
● Most tables are square with a central pedestal.
● Clearance under tables: 71 cm.

Assistance dogs (guide dogs, hearing dogs, medical alert dogs, autism assistance dogs, mobility service dogs, etc.) are welcome free of charge, in accordance with Law 10/2007 of 29 June on Assistance Dogs for People with Disabilities.

● One shared toilet signposted as accessible.
● One adapted room.
● Step-free access and barrier-free internal circulation.
● Wheelchair-accessible lifts.

● Audible emergency alarm.
● Lifts with Braille and tactile buttons.

● Visual emergency alarm.
● No induction loop system and no staff trained in Spanish Sign Language